Frequently Asked Questions
Everything you need to know about our chaotic couture.
How long does shipping take for my order?
Standard domestic shipping typically takes 3-7 business days, while international orders may take 10-21 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that limited edition drops may have specific return restrictions.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable, relaxed fit.
Are your garments ethically produced?
Yes, The Pandemonium Institute is committed to ethical manufacturing. We partner with audited factories that ensure fair wages and safe working conditions for all artisans.
Can I track my package once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your delivery's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.